Payments and Withdrawals
Malina deposits and withdrawals depend on the method, account currency, ownership checks and any active bonus conditions. Review the cashier and the applicable payout rules before confirming a transaction.
Limits and processing
Malina allows a maximum of three pending withdrawal requests. Its finance processing provision describes three business days and a Monday–Friday processing period of 06:00–17:00 GMT, with checks able to affect completion. EUR daily/monthly ceilings by level are 500/7,000, 500/10,000, 800/12,000, 1,000/15,000 and 1,500/20,000. Check the current account level before comparing a request with either limit.
Deposit and withdrawal checklist
| Before confirming | What to compare |
|---|---|
| Currency | Account currency, debit currency and any conversion |
| Amount | Current method minimum, transaction maximum and available balance |
| Ownership | Registered account name and payment-instrument owner |
| Withdrawal | Payout capability, current level limits and pending requests |
| Charges | Casino fees, provider fees and currency conversion separately |
Ownership and verification
Use a payment instrument in your own name. A successful deposit is not a confirmation that all withdrawal checks have been completed. If additional verification is requested, read the exact document request and use the authorised submission channel. Identity details, address information or payment ownership may need clarification; the request in the account determines what to provide.
Pending, failed or disputed payments
A payout enquiry and a request for your payout records are different matters. If you seek access to records of pending withdrawals, include the dates and references of those requests. For a bonus-related record, identify the welcome campaign and activation period. Keep copies needed for a financial dispute before asking about the deletion of unrelated profile or marketing information. For the payment itself, send its reference and status to support within the account service.
If you suspect an unauthorised payment, promptly contact the payment provider as well as the account service. Give accurate information and preserve the records. A chargeback should not be used to reverse a valid gambling loss or to avoid a verification request. Where the account service has an error or a duplicate charge, ask for an investigation of that specific transaction.
Bonuses, balances and the applicable rules
Compare the selected promotion with the payout balance before confirming a request. Malina’s EUR payout limits depend on account level. The financial rules also distinguish pending requests from completed payments, with a maximum of three pending withdrawal requests. Welcome-bonus play has separate wagering and timing requirements that should be checked before requesting a payout.
Account-data handling is described in Privacy Policy. Product and help information appears in About Us. For contractual payment rules, open the official terms.
Promotion-specific conditions are explained in Bonus Terms.