Terms & Conditions

These Terms govern your relationship with the operator of malinacasino on the website malina7.com as of 17 June 2025 (effective date). By accessing or using malina7.com, you acknowledge you have read, understood, and agreed to be legally bound by these Terms and all related policies applicable in Australia. Continued use of the Site constitutes ongoing acceptance of these Terms.

Definitions

OBSERVE: Defined terms facilitate mutual understanding, limit ambiguity, and improve legal precision.

• Operator: The corporate entity owning and operating malinacasino on malina7.com, with headquarters at 50 Abraham Mendez Chumaceiro Boulevard, Willemstad, Curaçao, acting under valid remote gaming licenses (see "Registration Data").
• User: Any individual accessing, registering with, or utilising services on malina7.com, subject to eligibility requirements outlined herein.
• Player: A User with a verified, active account, eligible to engage in gambling activities.
• Bet: A monetary wager or stake placed by the Player on a gaming event or outcome available via malina7.com.
• Bonus: Promotional credit or offers extended by the Operator to eligible Players, subject to specific wagering and usage conditions.
• Wager: The act of staking money, bonuses, or credits on games, bets, or gambling services provided on the Platform.
• Account: The personal online profile established by a User for gaming activities on malina7.com.
• KYC (Know Your Customer) Documents: Valid personal identification and verification material required for regulatory compliance, identity verification, and fraud prevention.

EXPAND: Includes all roles, actors, and instruments critical to safe, lawful use of services.

Account Registration

OBSERVE: AU law mandates 18+ age, factual identity, robust KYC (per AML/CTF Act), and privacy best practices.

1. Eligibility and Age Verification:
   • Users must be at least 18 years old and possess legal capacity according to Australian law to create or operate an account.
   • By registering, you warrant all details provided are truthful, accurate, current, and complete.
   • The Operator reserves the right to request documentary proof of age and identity (including but not limited to passport, government-issued ID, utility bills) at any time.
   • Accounts discovered to be registered by underage persons or falsified identities will be suspended and subject to immediate closure, with any winnings forfeited in accordance with AU regulation.
2. Account Creation Process:
   • Registration on malina7.com entails submitting your name, contact information, and a valid email address, followed by email verification.
   • All Users must complete a KYC process before conducting any deposits, withdrawals, or gameplay, in compliance with Operator licensing and regulatory duties.
   • KYC verifications require the timely provision of requested documents; non-compliance may result in account restriction or suspension.
3. User Obligations:
   • It is your responsibility to maintain the confidentiality and security of your account credentials (username and password).
   • You must immediately notify Operator ([email protected]) of any unauthorised account access or security concern.
   • Multiple accounts per User are prohibited; detection may result in suspension and potential loss of rights to bonuses and winnings.
   • Account details must be promptly updated in the event of any change.
   • The Operator reserves the right to close duplicate or fraudulent accounts, and to report suspicious activities to relevant authorities as required by AU law.

REFLECT: Ensures lawful participation, robust fraud protection, and user/account security in compliance with AU standards.

Regional Compliance Note: Strict adherence to AML/CTF Act and IGA 2001 mandates.

Betting & Gameplay Rules

OBSERVE: Betting rules establish fair play, player conduct, and responsible gambling in line with Operator's license and AU practice.

1. Placing Bets:
   • Players may place bets only after successful registration and account verification.
   • Each game or event may set minimum and maximum bet limitations; these are clearly stated within the interface and are subject to periodic review in line with operational and regulatory requirements.
   • Bets may not be altered or withdrawn once confirmed, except at Operator discretion in the event of technical error or manifest mistake.
2. Betting Modifications and Cancellations:
   • Bets placed in error may only be cancelled at the sole discretion of the Operator, subject to verification and applicable gaming laws.
   • The Operator reserves the right to void or adjust any bet affected by technical, administrative, or system malfunction.
3. Rules of Conduct:
   • Players must conduct themselves with respect in live casino environments and chat features; disrespect, abuse, threats, hate speech, or harassment will not be tolerated and may result in account suspension or closure.
   • Cheating, collusion, use of bots, or any other forms of unfair advantage are strictly prohibited and may lead to immediate account termination and potential reporting to regulatory authorities.
   • The Operator may restrict, suspend, or remove chat functionality for Users who breach behavioural standards without prior notice.

REFLECT: Guarantees fair gaming, operational integrity, and user protection under AU regulation.

Bonus Terms

OBSERVE: Bonus use in AU must be transparent, fair, and not misleading. Player protection prioritized.

1. Bonus Activation and Wagering:
   • Bonuses or promotional offers are provided at Operator discretion and may require Users to opt-in, activate with a code, or satisfy minimum deposit criteria.
   • All bonus funds are subject to declared wagering requirements (typically a multiple of the bonus value) which must be met within a specified timeframe (unless otherwise stated, all timeframes and bonuses expire by 31 December 2025).
   • Failure to meet wagering requirements within the allocated timeframe will result in the forfeiture of bonus funds and associated winnings.
2. Prohibited Actions and Eligible Games:
   • Bonuses cannot be used for bets on excluded games, including but not limited to certain table, jackpot, or restricted slots, as predefined in each bonus offer's terms.
   • Attempts to exploit, misuse, or circumvent bonus conditions (such as using low-risk betting strategies) may result in account suspension, bonus cancellation, and forfeiture of winnings.
   • Bonuses are non-transferable and may not be sold, exchanged, or combined with other bonuses unless expressly stated by the Operator.
3. Promotion Combinations and Limitations:
   • Unless otherwise specified, each Player may have only one active bonus or promotion at any time.
   • Promotions may not be used in conjunction with other ongoing offers unless explicitly permitted by Operator.
   • The Operator reserves the right to alter, suspend, or withdraw bonus offers at any time, subject to providing notice in accordance with the "Changes to Terms" section.

REFLECT: Enforces transparency, user protection, and regulatory compliance in provision and fulfillment of bonuses for AU players.

Payments & Withdrawals

OBSERVE: Payment policies must address AU regulations, anti-money laundering, customer protection, and operational security.

1. Deposit and Withdrawal Methods:
   • malinacasino on malina7.com accepts secure deposits and withdrawals through credit/debit cards, e-wallets, and approved digital currencies, consistent with platform availability and AU law.
   • Only Users who have completed KYC verification may request withdrawals.
   • Payment processing providers and available methods are subject to change and geographic restrictions; current options are displayed in the User's account dashboard.
2. Limits and Fees:
   • Minimum and maximum deposit and withdrawal limits are set by payment channel, as detailed on payment pages; these may be subject to periodic adjustment to comply with regulatory and anti-fraud requirements.
   • No fees are charged by the Operator for standard transactions unless explicitly stated; however, Users may incur third-party bank or intermediary charges outside the Operator's control.
3. Processing Times:
   • Deposits are generally processed instantly; withdrawals may take up to 3 business days for approval, with additional bank processing time depending on method used.
   • Delays due to regulatory review, security screening, or incomplete documentation may occur. The User will be promptly notified via email ([email protected]) in case of any material hold-up.
4. Refunds and Reversals:
   • Bets confirmed and actioned are considered final and non-refundable unless a technical, administrative, or manifest error demonstrably affects the outcome.
   • Bonus funds may not be withdrawn directly; only proceeds derived after full satisfaction of wagering requirements may be paid out.
   • In cases of disputed or erroneous transactions, Users may contact support for investigation; resolution will be subject to Operator discretion and applicable AU laws.

REFLECT: Provides transparent, secure processes safeguarding both user funds and regulatory integrity under AU framework. All funds held in segregated accounts compliant with license authority guidelines where legally required.

Limitation of Liability

OBSERVE: Limitation clauses balance Operator duty of care, gaming law, and User recourse, especially for cross-border AU service.

• Operator Obligations: The Operator endeavors to provide a fair, transparent, and reliable gaming environment, utilizing certified random number generators, up-to-date software, and responsible gaming best practices. All results and payouts are determined by platform logic and game provider data.
• Exclusions of Liability: The Operator accepts no liability for system errors, interruptions, telecommunication failures, unauthorized third-party access, loss or corruption of data, or other events beyond reasonable control. The Operator is not liable for losses arising from User error, technical faults, or regulatory restrictions, unless caused by Operator gross negligence or intentional misconduct.
• Maximum Compensation: Under no circumstances shall Operator liability exceed the value of the User's last bet, stake, or payment, as applicable. The Operator shall not be liable for indirect, incidental, or consequential damages related to use of the Site or services.

REFLECT: Protects business against undue risk while maintaining fairness for AU Users.

Intellectual Property Rights

OBSERVE: Copyright, trademark, and proprietary software rights cover all site content and systems.

• Content Ownership: All content, graphics, software, databases, and materials made available at malina7.com are the exclusive property of the Operator or its licensors and are protected under international copyright and intellectual property laws.
• Usage Restrictions: Users are expressly prohibited from copying, reproducing, distributing, transmitting, displaying, publishing, or commercially exploiting any part of the Site or its content without prior written authorization from the Operator.
• Software Access: The platform's software may only be used in accordance with these Terms. Reverse engineering, decompiling, modifying, or attempting unauthorized access to the Site's backend systems is strictly forbidden.

REFLECT: Ensures IP law compliance and prevents misappropriation of proprietary materials. Legal remedies available for breach may include suspension, closure, and civil action.

Privacy & Data Protection

OBSERVE: AU Privacy Act 1988 compliance is mandatory; Users must be informed of privacy obligations.

• All personal information and usage data provided by Users are collected, used, and protected in accordance with the malinacasino Privacy Policy and applicable AU law.
• By registering and using malina7.com, you consent to the processing of your personal data for account management, security, regulatory, and customer service purposes.
• Users retain rights of access, correction, or deletion of personal data per the Privacy Act and may contact [email protected] for related requests.

REFLECT: Reinforces privacy protection and regulatory transparency.

Changes to Terms

OBSERVE: Dynamic regulatory environment requires transparent update procedures and user information rights.

• The Operator reserves the right to amend, update, or supplement these Terms at any time to remain compliant with applicable law and operational needs.
• Notice of material changes will be provided to Users through prominent website banners and/or direct email (to the address on file).
• Revised Terms become effective immediately on the date posted unless otherwise specified. Users not consenting to the revised Terms must discontinue use of malina7.com and may request account closure.

REFLECT: Ensures continued transparency and gives Users informed control in regulatory matters.

Termination & Suspension

OBSERVE: Termination procedures must be clear, fair, protective of User rights and Operator duties.

1. Grounds for Termination or Suspension:
   • The Operator may suspend or close a User's account for breach of Terms, regulatory violations, suspected fraud, provision of false information, account inactivity, or as otherwise required by law or licensing authority.
2. Procedure:
   • In the event of account suspension or closure, Operator will notify the User via the User's registered email address, supplying the reasons and any relevant information regarding funds held or actions to be taken.
   • Where permitted, funds on account, minus any bonuses or winnings subject to forfeit, will be returned to the User via original payment method unless impeded by law or regulatory freeze.
   • Appeals or disputes regarding termination may be submitted to [email protected] for review and escalation as appropriate.
3. Notifications:
   • All User notifications related to account status, closure, or restrictions will be timely, documented, and in compliance with applicable AU communication standards.

REFLECT: Balances platform security with User due process and right of recourse.

Governing Law & Jurisdiction

OBSERVE: Cross-jurisdictional gambling necessitates clear legal framework and dispute pathway for AU Users.

• Applicable Law: These Terms are governed by the laws of Curaçao, where the Operator is headquartered and licensed, subject to overriding mandatory provisions of Australian consumer law to the extent applicable.
• Jurisdiction: Any disputes, claims, or proceedings arising from or in connection with these Terms, Site usage, or services shall be subject in the first instance to confidential arbitration under Curaçao law. Where users' statutory consumer rights cannot legally be limited, disputes may be escalated to the relevant Australian regulatory authorities or courts.
• Dispute Resolution Procedure: Users must first notify Operator ([email protected]) of any issue, granting at least 30 days for informal resolution. Failing agreement, Parties may refer matters to alternative dispute resolution (ADR) or arbitration, at Operator's reasonable discretion and cost-sharing principles.

REFLECT: Ensures international enforceability and fair dispute amenities for AU Users.

Contact Information

OBSERVE: Complete, current contact details vital for user rights and transparency under AU/Curacao law.

• Customer Support: [email protected]
• General Inquiries: [email protected]
• Official Website: https://malina7.com
• Headquarters Address: 50 Abraham Mendez Chumaceiro Boulevard, Willemstad, Curaçao
• Legal Department contact: For legal correspondence, contact via the above emails; operator held by MioMedia / NovaForge Ltd. or Adonio N.V. (Brand ownership and licensing subject to current registry and clarification as of 2025-2025)

REFLECT: Directs Players to all necessary operational and compliance channels as per AU regulator/consumer best practice.