Responsible Gaming

Responsible gaming is a core principle at malinacasino, available through malina7.com: our commitment is to support an informed, balanced, and conscious approach to gambling entertainment. We believe casino gaming should always be a source of enjoyment, not harm. If you ever feel that gambling is becoming problematic, our team is ready to provide confidential assistance and guide you to helpful resources and tools.

Risk Awareness

At malinacasino on malina7.com, understanding the risks associated with gambling is essential. The majority of players participate for leisure, but some may develop unhealthy patterns or signs of gambling-related harm. Recognizing these indicators is the first step towards maintaining control and seeking support when needed.

• Signs of Concern:
  • Frequent or prolonged gambling sessions beyond planned entertainment.
  • Consistently thinking about gambling outside play sessions.
  • Increasing bets to recoup losses ("chasing losses").
  • Neglecting personal, work, or social responsibilities due to gambling.
  • Hiding gambling activities from family or friends.
  • Borrowing money or selling assets to fund gambling.
  • Experiencing stress, anxiety, or irritability related to gambling outcomes.

Self-Assessment: Are You Gambling Responsibly?

• Do you spend more time or money on gambling than intended?
• Have you tried unsuccessfully to cut back or stop gambling?
• Do you gamble to escape negative emotions?
• Is gambling affecting your relationships or financial stability?
• Have others expressed concern about your gambling?

If you answered "yes" to one or more of these questions, we recommend using the support tools below and contacting professional help. All information is treated confidentially and in accordance with AU privacy regulations.

Regional Compliance Note: Section complies with AU standards on gambling harm minimization, including the Interactive Gambling Act and state-level responsible gambling codes.

Limits & Tools

malinacasino, via malina7.com, provides a comprehensive suite of player protection tools in line with Australian best practices and international standards. Setting limits is an effective way to control both financial exposure and time spent on gambling activities.

Setting Deposit Limits

1. Access Your Account: Log in to your personal profile on malina7.com.
2. Navigate to "Responsible Gaming": Click the "Responsible Gaming" tab within your account dashboard.
3. Select Deposit Limits: Choose 'Set Deposit Limit' and select your preferred timeframe: daily, weekly, or monthly.
4. Enter Limit Amount: Input the maximum amount (AUD) you want to allow for deposits in the selected period (e.g., $200 per week).
5. Confirm & Save: Review your settings and confirm. Changes apply immediately for reducing limits; increasing limits may require a 24-hour cooling-off period, subject to approval.

Session Time Limits and Time-Outs

1. Session Timer: Enable automatic session time reminders in your profile settings to receive notifications after predetermined periods (for example, every 60 minutes of play).
2. Take a Time-Out: Choose 'Time-Out' in the Responsible Gaming menu to temporarily suspend play for 24, 48, or 72 hours. During this period, you cannot deposit or place bets.
3. Confirm Selection: Submit your request. The Time-Out is activated immediately and cannot be revoked until the chosen period has ended.

• Legal Obligation: All limit and Time-Out settings are managed in compliance with AU regulatory requirements. Player-initiated protections can only be overridden in strict accordance with consent laws.

Regional Compliance Note: Implements Interactive Gambling Act recommendations and state/territory codes for player-driven limit-setting, with 2025 policy alignment.

Self-Exclusion

Self-exclusion on malina7.com is a formal protective measure for users seeking to temporarily or permanently restrict access to malinacasino gaming services. This tool is provided to satisfy AU legal standards and best practice guidelines for the online gambling industry.

How to Activate Self-Exclusion

1. Login and Access "Self-Exclusion": In your account profile, select the "Self-Exclusion" section under the Responsible Gaming tab.
2. Choose the Exclusion Period: Options range from a minimum of six (6) months up to lifetime exclusion. Select the period that best suits your needs.
3. Confirm Decision: Carefully review the consequences outlined on the page. Once confirmed, your account will be immediately blocked for the chosen length of time.
4. Support Contact: For assistance, email [email protected]. Our team is available to assist with tailored self-exclusion options.

Consequences of Self-Exclusion

• Access Prevention: You will not be able to log into your account, place bets, or participate in any gaming activities during the exclusion period.
• Balance Withdrawal: Requests for remaining balance withdrawals must be made prior to exclusion. In accordance with AU consumer protection standards, any remaining funds after exclusion are subject to refund policies in effect, valid through 2025.
• Irrevocability: Self-exclusion cannot be lifted until the selected period expires. Lifetime exclusions are permanent for regulatory compliance reasons.

Legal Obligation: malinacasino, via malina7.com, may share exclusion data with regulatory authorities where required and will take all reasonable measures to prevent new account creation during the exclusion period.

Regional Compliance Note: Self-exclusion practices correspond with AU state/territory requirements, including specific national self-exclusion register provisions.

Support Resources

malinacasino via malina7.com provides direct access to professionally recognized gambling help services for users in Australia and internationally. Contacting these organizations is always confidential, in line with AU privacy laws and industry best practice for support.

• GAMCARE - UK-based charity offering online and telephone support, counseling, and self-help tools for people experiencing problems with gambling. www.gamcare.org.uk, Helpline: 0808 8020 133 (international access may apply), Email: [email protected]
• Gamblers Anonymous Australia - Peer-led fellowship providing regular meetings (face-to-face and online), support groups, and self-help resources. gaaustralia.org.au, National Hotline: 1800 858 858
• National Gambling Helpline (Australia) - 24/7 confidential counseling, information, and referral service for gamblers and affected others. gamblinghelponline.org.au, Phone: 1800 858 858
• Gambling Therapy - Global online support tool offering multi-language services, forums, and live chat for anyone affected by problem gambling. gamblingtherapy.org
• Relationships Australia - Provides counseling, mediation, and support specifically for families dealing with gambling-related harm. relationships.org.au

Each of these organizations is independent of malinacasino and provides specialized, confidential assistance. Where appropriate, malinacasino may refer players directly or supply contact information as part of our support obligations.

Regional Compliance Note: Resources and referrals comply with AU legal requirements for provision of external support options.

Help for Family

Family, friends, and significant others may be affected by someone's gambling. malinacasino on malina7.com encourages proactive engagement and offers advice for those seeking to support a loved one.

• Initiate a Conversation: Approach the topic with empathy and without judgement. Express your concern based on observations, not accusations. Encourage open dialogue about gambling's impact.
• Offer Support, Not Ultimatums: Suggest professional help or self-exclusion, and share information about support groups and counseling.
• Connect to Family Support Groups:
  • Gambling Help Online Family Support
  • Gam-Anon Australia - Forums and meetings for families and friends.
  • Relationships Australia: Problem Gambling Counselling
• Next Steps: Encourage the individual to seek assistance from a licensed psychotherapist specializing in addiction, or call the National Gambling Helpline together (1800 858 858).

Remember, you are not alone, and professional resources are available to support the entire family unit.

Regional Compliance Note: Section aligns with AU requirements for stakeholder and family support outreach.

Operator's Commitment

malinacasino, as operated via malina7.com for Australian clients, dedicates significant internal resources to responsible gaming. Our procedures have been rigorously designed to detect and address risk patterns in compliance with evolving AU legislation and industry best practice.

Internal Risk Detection Procedures

• Behavioral Monitoring: Data analytics and automated systems identify irregular gaming behaviors such as prolonged sessions, abrupt deposit increases, or risky betting patterns.
• Automated Alerts: Players exhibiting flagged behaviors receive in-account warnings and information about support resources.
• Proactive Support Outreach: Where risk thresholds are exceeded and potential harm is evident, our trained Responsible Gaming team may contact the player via registered email or in-account message to discuss further support options, including self-exclusion or voluntary limit adjustment.
• Escalation Protocols: In cases of substantial risk, accounts may be reviewed or temporarily restricted pending further assessment. All such actions are carried out strictly in accordance with malinacasino internal policies and transparency obligations for 2025.

Legal Obligation: Regulatory compliance is ensured through ongoing staff training, systems audits, and adherence to AU responsible gambling codes. Player privacy is strictly protected under relevant legislation.

Updates

malinacasino reserves the right to revise responsible gaming policies on malina7.com to reflect changes in legislation or industry best practice. When substantive updates are made, players will be notified by:

• Email Notification: Sent to all registered emails associated with affected accounts.
• Website Banner: A prominent message displayed on malina7.com homepage and account dashboards.

Updates take effect immediately unless otherwise stated. Continued use of services post-notification constitutes acceptance of updated responsible gaming terms.

Date of Last Update: 10 June 2025

Regional Compliance Note: Notification practices are in full compliance with AU consumer law and online gambling regulations requiring effective user communication.

Contact & Feedback

For advice, feedback, or support regarding responsible gaming on malinacasino at malina7.com, please contact:

• Email: [email protected] (critical support channel)
• Email: [email protected] (general inquiries)

You may also use the official website for additional information: malina7.com

Responsible Gaming Feedback & Support Request

Your Name:

Your Email:

Reason for Contact (support request, feedback, self-control tools):

Submit

All communications are managed in accordance with AU data protection and privacy laws. We encourage prompt feedback to help us improve responsible gaming initiatives for all players.

Contact Author: Charlotte Murray
Registered Address: 50 Abraham Mendez Chumaceiro Boulevard, Willemstad, Curaçao
Parent Company: MioMedia (valid from June 2025)

Regional Compliance Note: Contact mechanisms comply with AU regulatory consumer support and responsible gambling directives for 2025.