Privacy Policy

This privacy policy explains how and why malinacasino, operating exclusively via malina7.com, collects, uses, shares, and safeguards your personal data. It applies to all players, website visitors, and service users accessing or interacting with malina7.com from Australia. This policy is effective as of 1 January 2025.

Who We Are

OBSERVE: malinacasino operates online casino services in Australia via the website malina7.com, managed by an operator registered at 50 Abraham Mendez Chumaceiro Boulevard, Willemstad, Curaçao. Although regulatory clarification is pending, relevant licensing authorities include the Antillephone N.V. (Curaçao) and Anjouan Gaming Board (Comoro Islands), with gaming licenses valid until 2025.

EXPAND: For privacy matters, the Data Protection Officer (DPO) or designated representative can be reached at:

• Email (Support): [email protected]
• Email (General): [email protected]
• Legal Address: 50 Abraham Mendez Chumaceiro Boulevard, Willemstad, Curaçao

REFLECT: All privacy-related queries for malinacasino should be directed to the above channels to ensure prompt and compliant handling under Australian law and applicable data protection frameworks.

What Personal Data We Collect

OBSERVE: malinacasino, through malina7.com, processes several categories of personal and technical information to enable service provision and regulatory compliance.

• Personal Data: Full name, date of birth, residential address, email address, phone number, government-issued identification (KYC/AML compliance).
• Technical Data: IP address, device type, operating system, browser information, device identifiers, and access logs.
• Payment Data: Payment method details (e.g., card type, account number, bank information), transaction records, withdrawal/deposit history, compliance with payment partner requirements.
• Behavioral Data: Gaming activity (betting and gaming history, session times, clickstream data, interaction logs), account preferences, in-game actions.
• Cookies and Tracking Technologies: Session and persistent cookies, third-party analytics pixels, device fingerprinting, and similar local storage mechanisms, as detailed below (see "Cookies & Tracking Technologies").

EXPAND: malinacasino may also process supplementary data required by Australian law (e.g., financial risk assessment, responsible gambling tracking), as well as information provided voluntarily by users in communications or feedback forms.

REFLECT: All processed data is collected directly from you or automatically during your use of malina7.com, in accordance with this privacy policy and applicable legal standards.

Legal Basis for Processing

OBSERVE: malinacasino, via malina7.com, processes personal data lawfully in compliance with both Australian data protection requirements and applicable international standards.

• User Consent: Your express consent to data processing for marketing, cookies, and certain analytics is obtained wherever required and can be withdrawn at any time.
• Contractual Necessity: Data processing is essential to fulfill contractual obligations, including account registration, verification, game delivery, payouts, and customer support.
• Legitimate Interests: malinacasino processes data for legitimate business needs such as fraud prevention, ensuring network and information security, analytics, and improving user experience, ensuring such interests do not override your rights.
• Compliance with Legal Obligations: We are legally required to collect data for anti-money laundering (AML), know-your-customer (KYC), and financial reporting purposes and to prevent illegal gambling or underage access, fully aligned with AU regulatory frameworks.

EXPAND: Where processing is based on consent, you may refuse or withdraw consent at any time, although this may limit access to certain features or services. malinacasino ensures all data processing is strictly necessary and proportionate to stated purposes.

REFLECT: The legal bases outlined above guide all personal data processing via malina7.com to ensure compliance and protection for Australian users.

Purpose of Processing

OBSERVE: malinacasino processes personal data for purposes including, but not limited to:

• Establishing and managing user accounts
• Delivering casino and betting services via malina7.com
• Processing financial transactions such as deposits, withdrawals, and bonuses
• Conducting identity verification and compliance checks (KYC/AML)
• Providing customer support and dispute resolution
• Ensuring responsible gambling, player protection, and security
• Performing service quality evaluation and system improvement
• Conducting analytics and business insights
• Sending marketing communications (where consented)
• Preventing fraudulent or illegal activities

EXPAND: Personal data may also be used for compliance audits, regulatory reporting, system maintenance, and risk management activities as required by AU laws and best practices.

REFLECT: malinacasino ensures that all personal data collected is only used for legitimate, specified, and lawful purposes strictly necessary for service provision and regulatory compliance.

Disclosure & Sharing

OBSERVE: malinacasino may share personal data collected on malina7.com under strict conditions as follows:

• Payment Partners: Data is shared with banks, payment processors, and financial institutions for transaction processing, KYC/AML verification, and regulatory screening.
• Technical and Service Providers: External vendors providing IT infrastructure, hosting, security, analytics, and support services access data solely for the arranged business purposes and under strict confidentiality agreements.
• Regulatory Authorities: Where required by law or regulation, personal data may be disclosed to relevant regulatory bodies, auditors, courts, or law enforcement in jurisdictions including Australia, Curaçao, and Anjouan/Comoro Islands.
• Affiliates & Marketing Networks: Limited data is shared with marketing affiliates and advertising platforms only with your express consent and for permitted purposes.

EXPAND: malinacasino does not sell, rent, or otherwise share personal data with unaffiliated third parties for their own purposes. All sharing is governed by data processing agreements with protective clauses ensuring minimum necessary disclosure, security, and compliance with AU and international standards.

REFLECT: Any legally mandated or emergency disclosure of your data will be undertaken with full documentation and, where possible, prompt notification to you, except where legally prohibited.

International Transfers

OBSERVE: malinacasino may transfer personal data outside Australia for lawful business operations, primarily to:

• Curaçao and Comoro Islands (Anjouan): For central hosting, data warehousing, and regulatory purposes according to our licensing authorities' jurisdictions.
• European Union or other secure jurisdictions: Operations partners and technical service providers may process or store limited data where required.

EXPAND: malinacasino implements recognized protection mechanisms for all international transfers, including:

• Standard contractual clauses and inter-company agreements ensuring adequate data protection standards
• Reliance on jurisdictions providing adequate data protection as recognized by leading authorities
• Where applicable, adherence to certifications or frameworks (e.g., Privacy Shield replacements, regulatory approvals)

REFLECT: All personal data transferred internationally is subject to robust security controls and legal safeguards to ensure that your rights are protected to the highest standard permitted by AU privacy law.

Data Retention

OBSERVE: malinacasino retains personal data only as long as is necessary for the purposes described in this privacy policy and to fulfill legal, regulatory, and legitimate business requirements.

• Personal and Gaming Data: Retained for up to 5 years following account closure or last user interaction, or longer if required by regulatory authorities.
• Payment and Transaction Data: Stored for at least 5 years to comply with mandatory KYC/AML, financial, and auditing obligations.
• Technical & Log Data: Maintained for up to 2 years post-collection for security, fraud prevention, and operational purposes, unless longer retention is legally mandated.
• Marketing Data: Held for as long as marketing consent remains valid or until consent is withdrawn (whichever occurs first).

EXPAND: Data may be deleted upon user request where permissible by law, or when the purpose for processing expires. Pending investigations, audits, or disputes may extend retention time until final resolution.

REFLECT: malinacasino implements strict deletion protocols following the expiry of retention periods, ensuring data is securely erased or anonymised in full compliance with AU and international regulations.

Your Rights

OBSERVE: In accordance with Australian privacy regulations, users of malina7.com have robust rights regarding their personal data:

• Access: Obtain confirmation as to whether your personal data is processed and access the data held.
• Correction: Request correction of inaccurate, incomplete, or outdated personal information.
• Deletion ("Right to be Forgotten"): Request erasure of personal data where processing is no longer necessary or unlawful, subject to legal retention requirements.
• Restriction: Request restriction of processing under specified circumstances (e.g., accuracy disputes, unlawful processing).
• Objection: Object to certain processing, such as direct marketing, or where your rights outweigh malinacasino's legitimate interests.
• Data Portability: Receive your personal data in a portable format for transmission to another service provider where technically feasible.
• Withdrawal of Consent: Withdraw consent for processing at any time, with effect for future processing.

EXPAND: All user requests can be submitted through the provided email addresses. malinacasino will respond to all verified requests within one (1) month, or as required by law, and will seek to resolve disputes promptly and transparently.

REFLECT: These rights are subject to certain legal limitations and retention obligations but are enforced in accordance with the strongest applicable protection under AU law for all malina7.com users.

Cookies & Tracking Technologies

OBSERVE: malina7.com uses cookies and similar tracking technologies for service operation, security, analytics, and marketing.

• Session Cookies: Temporary files deleted when you close your browser, essential for maintaining session state, authentication, and navigation.
• Persistent Cookies: Remain on your device for a defined period (up to 24 months), enabling us to remember preferences, personalize content, and enhance user experience.
• Third-Party Cookies: Set by external analytics and advertising providers to help us measure site usage, deliver targeted ads, and aggregate user insights.

EXPAND: malinacasino ensures all non-essential cookies are subject to user consent, and comprehensive cookie details are made available in the cookie banner and management panel.

• Manage cookies through your browser settings to block or delete cookies at any time;
• Access internal cookie control tools on malina7.com for precise consent management.

REFLECT: Disabling cookies may impact some site functions and account features. malinacasino is committed to full transparency regarding all tracking technologies, in line with AU law and industry best practice.

Data Security

OBSERVE: malinacasino maintains rigorous technical and organizational measures to safeguard all personal data processed through malina7.com.

• Encryption (SSL/TLS): All communications are protected by industry-standard SSL encryption; sensitive data (e.g., passwords, payment information) is further encrypted during storage and transmission.
• Access Controls: Personal data is accessible only to authorized personnel under strict role-based permissions and ongoing monitoring.
• Network Protection: Multi-layered firewalls, anti-malware protections, and security audits are regularly conducted.
• Data Minimization: Only the minimum necessary information is processed, with regular reviews to eliminate obsolete or unnecessary data.
• Staff Training: All malinacasino staff receive ongoing privacy and data security training appropriate for their roles.
• Incident Management: Comprehensive incident detection, response, and reporting procedures are in place to address any data breach with full compliance to legal notification requirements.

EXPAND: malinacasino performs regular risk assessments, vulnerability testing, and third-party audits to ensure ongoing effectiveness and improvement of security controls.

REFLECT: All measures are designed to meet or exceed AU legal standards and industry best practice, ensuring robust protection for users of malina7.com.

Complaints & Contacts

OBSERVE: malinacasino values user privacy and provides clear channels for data protection inquiries and complaints regarding malina7.com.

• Email (Data Protection Officer / Privacy): [email protected]
• Support Email: [email protected]

EXPAND: Users may lodge complaints or request further information concerning privacy or data processing by contacting the above emails. malinacasino adheres to a robust internal complaints process:

1. Initial Contact: Submit your inquiry by email, specifying your concerns or requests.
2. Review and Response: All submissions are reviewed within 15 business days, with acknowledgment of receipt and clarification requests where necessary.
3. Resolution: malinacasino aims to resolve all data protection matters within 30 days, or within regulatory timelines where applicable.
4. Escalation: If unsatisfied, you have the right to escalate your complaint to the Australian Information Commissioner (OAIC) or relevant supervisory authority in your jurisdiction.

REFLECT: malinacasino is committed to transparent, effective complaint handling. Contact details are always current at malina7.com.

Updates

OBSERVE: This privacy policy will be reviewed and updated periodically to reflect legal and operational changes.

• Notification of Changes: Material changes will be notified through site banners, pop-ups, or direct email (where appropriate) in advance of their effective date.
• Policy Availability: The current version is always accessible on malina7.com.

EXPAND: Users are encouraged to review this policy regularly to stay up to date with any changes affecting data use or privacy rights.

REFLECT: Last revision date: 1 January 2025.